Frequently Asked Questions (FAQs) How do I fix the Xbox app if it’s not downloading games? To update the Xbox app, simply open its page on the Microsoft Store and select ‘Update’. Usually, these bugs are fixed with a quick update from the developer. It is possible that an unexpected bug is keeping you from downloading games using the Xbox app. Go to Settings>Time & language>Date & time and select your region’s time zone. Make sure your PC is displaying the correct date and time. This includes WhatsApp, certain web browsers, and even the Xbox app. If the date and time on your PC are off, it can render several internet-related apps unusable. To repair and reset the Xbox app, go to Settings>Apps>Microsoft Store>Advanced Options. You will need to log in again to continue using the app. You can also try resetting the app, which will clear all app data and log you out of the app. ‘Repairing’ the Xbox app takes care of the minor issues within the app that may be keeping it from functioning properly. If there is nothing wrong with the servers, try other fixes on this list. If the servers are down, you will have to wait until they are back up and running. To check if the Xbox servers are running, go to the Xbox status page. The Xbox app may be refusing to download a game due to an issue with its servers. To do this simply open the Xbox app and go to Settings>General and change the destination folder under game install options. You can also change the download location to a drive that has free storage space. Use the file explorer to check the capacity of each drive. The Xbox will not download any game on your PC if it is running at full storage capacity. Sign in using the appropriate credentials. To sign out of the Xbox app, click the profile icon at the top left corner of the screen and select ‘Sign out’. This will fix any temporary issue with your account. One of the most common fixes to fix any malfunctioning app is signing out of it and then signing back in. Step 3: Click on ‘Additional Troubleshooters’ and select Windows Store apps. Step 2: Select ‘Troubleshoot’ on the side menu. Step 1: Go to Settings and select Update & Security. Run a speed test to further check the strength of the connection. You can also try loading a webpage on Chrome to check whether the internet connection is functional. Also, check the status of the connection for ‘internet access’. Tap on the Wi-Fi icon on the bottom right corner of the toolbar and see if you are currently connected to a network. Where can I download the Xbox app for my Windows PC?Ī faulty internet connection is one of the likely reasons why the Xbox app is not downloading games on your Windows 10 or 11 PC.How do I fix the Xbox app if it’s not downloading games?.Check if your PC Game Pass subscription has expired.The app will verify the game files (it takes about 5-10sek).It will warn about wiping mods - say yes. Switch to files tab and click verify and repair. Now, right-click on the game in your xbox game app library and select configure.The game won't start the first time you try. The game will try to start and will pop-up in the xbox game app library.There might be a "gamelaunchhelper.exe" which works as well. Then, while the app is open, go to the game folder of each of your games and look for a game exe file in the /Content/ and start it.Set the default installation folder where your games have been installed to. Open the xbox game app and go to preferences (click on your logo in the upper left).When I wiped my system drive and reinstalled windows I found my games on the games drive but the xbox game app wouldn't recognize them installed, so here's what I did: I had some games installed on a different drive than the system drive (games drive). Requesting is fine, but please be polite and don't beg. #8 No Selling or Trading - There are other better places for this and having these posts here can lead to unintended consequences. #7 Giveaways - To giveaway a code, hide a letter or number to prevent bots claiming the code. #6 No Rants - Please refrain from posting rants (these are not productive) or accusations of scams (these are unproven). Instructional videos of your own are allowed. #5 Self Promotion -Feel free to share any videos, pictures, website links in individual posts, but please don't self-promote without asking the mods first. #4 Deals & Conversions - Use the megathread to discuss these. Tech support posts will be removed during the week If and only if your question hasn't been answered, post your question on WEEKENDS only. #3 FAQ & Tech Support - Please look in the FAQ (top bar on desktop, to right on mobile) or search the sub before your post. #2 Be Civil - Discussions are perfectly fine, just follow the reddiquette. Xbox Game Pass discussions Subreddit Rules
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